The Data Controller Contact Details For the purpose of GDPR we, Beam with Grace, are the data controller and any enquiry you may have regarding the collection or processing of your data should be addressed to: Beam with Grace C/O Halo Physiotherapy LLP Camden House Warwickshire Offices, 201 Warwick Road, Kenilworth, CV8 1TH You can also contact the Data Protection Representative directly at: firstname.lastname@example.org
We are registered with the Information Commissioner’s Office. The company registration number is .
Collecting information Beam with Grace may collect personal/sensitive information, which we receive when: • you contact us, or • you are a recipient of our services • you use our website We may collect the following types of information: • Your name, address, email address, telephone number(s) and other contact details to enable us to communicate with you efficiently and through the manner of your choosing • Date of Birth, GP and/or consultant details •Medical information that you have shared with us
Why do we collect this information?
The personal information that we collect and store relating to you is primarily used:
- Provide you with services and/or communications that you may request from us.
- Meet our legal and regulatory obligations.
How do we collect this information?
We collect personal information:
- Directly from individuals: e.g. phone call and website enquiries
- Direct referrals from a 3rd party: i.e. Physiotherapist, friends, associates of clients, Physiotherapist
We are committed to keeping our information up to date, as far as is reasonably possible. However, if you believe that we have made an error, then please contact us at: email@example.com and we will immediately correct any inaccurate information.
How long do we keep your information for? In order that we are able to provide the best possible service to you, we have agreed and documented retention schedules that we consider to be relevant and proportionate to the service we are providing. However, when there are statutory or legal requirements to do so, we will retain relevant sections of your personal data for a set period of time, after a block, course, workshop or retreat has ended, for accounts and records purposes.
Beam with Grace uses this system to schedule services and manage client information. Below are answers to our clients’ frequently asked questions:
How do I view your services?
Click on the tabs at the top of the screen that list our services.
How do I purchase your services?
For our services available online, click on one of our service tabs above. Once you find the service that you would like to purchase, you can book it and pay for it from this system.
How do I purchase your products?
All available gift cards and products can be accessed though the Online Store tab. Product and gift card availability is always subject to change.
How do I review my visit history?
You must first create a login by clicking the New User: Sign Up! link in the upper right corner. If you are unable to create a login, please contact Beam with Grace at 07951253559.
What if I forgot my password?
Click on “Need password?” We will send a link to create a new password to the email stored on your account.
Can I view my upcoming schedule?
Yes, but you must log in first. The login field is located in the upper right corner. If you are unable to create a login, please contact Beam with Grace at 07951253559.
How do I update my billing information or personal information?
Once again, you must log in. The login field is located in the upper right corner. If you are unable to create a login, please contact Beam with Grace at 07951253559.